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Intoxalock is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues
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What Their Customers Are Saying
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Had issue with billing n was freaking out..lol however they worked so hard and were so polite and fantastic they resolved it...thank you joslyn B for finding the mistake and not giving up lol..reps like you make dealing with a mess a breeze :) great customer service!!!!!!!!! Everytime i call its great from these people..thank you.. Read more

Hated the device at first,had to return to installer several times, they were very professional, they made necessary adjustments and its working fine. As a dui offender I must admit the device probably saved my life and my liberty. This device is better than any rehab and a lot cheaper. I would reccomend this unit to anyone with a history of driving impaired, be patient you'll be thankful later. Read more

I spoke with Elizabeth and she was very patient and understanding helping me with the process of setting everything up that needed to be taken care of. I was very upset when I first started this process due to speaking with other vendors that were VERY COLD AND RUDE!! And then when I spoke with Elizabeth, she really calmed me down and have me hope to get through this whole process. So a big shout out to Elizabeth!!!! Read more

Intoxalock 's reply to:

Hi Martha, We’re sorry to hear of these issues you have experienced in your time with Intoxalock. We have device features that help during extreme cold weather conditions. We’ll have someone reach out to you in the next 24 to 48 hours to talk about your experience with Intoxalock. Read more

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Hi Tyler, We are very sorry this has all happened. We will absolutely look into this to see what we can do to make this situation turn around for the better! We will get in contact with you within the next 24 to 48 hours. Thank you for the feedback, and have a nice day. Read more

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Hey Aaron, We’re sorry this has happened. This is not something we want to happen to our customers and we will make sure that we reach out to help you. You will hear from one of our supervisors in the next 24 – 48 hours to see how we can help fix this situation. Thank you for the feedback! Read more

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Hey Rachel, This is something we will definitely look into as soon as we can. We’re sorry we made you end up feeling the way you do and will reach back out to you as soon as we can! Thank you! Read more

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Hi Patrick, Thank you for the feedback. We are sorry this has happened to you and we will have a supervisor reach out and help out with this situation within the next 24-48 hours. Read more

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Intoxalock 's reply to:

Eugene, Thank you for the feedback. We are sorry this has happened and we will have a supervisor reach out to you within the next 24 – 48 hours to help you out and to turn this situation around. Thank you. Read more

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Thank you for your feedback, we are sorry this has happened to you and will get a supervisor on this matter within the next 24 – 48 hours. Read more

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Stephen, Thank you for your feedback. We are sorry this happens and understand it is an inconvenience. We will make sure a supervisor looks into this and get back to you within the next 24 – 48 hours. Read more

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Hi Chris, Thank you, we appreciate your feedback. We are sorry to hear about the issues your device is giving you, and we will have a supervisor reach out to you in the next 24 to 48 hours to help resolve it. Read more

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We are sorry to hear about your frustrations. We will have a supervisor look into your account and reach out to you in the next 24-48 hours. We look forward to resolving this issue in a timely manner. Read more

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