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Intoxalock Complaints and Reviews

Testimonial

  • 2 days ago
  • Equipment
  • 14

Without a doubt would recommend this service for anyone going thru the nightmare after receiving a DUI. They are thorough, clear, explain everything in great detail to you. You are never left "hanging". It's a frightening not to mention, extremely costly. Their prices are fair and they take some of the sting out of the whole experience. Read more

Testimonial

  • Aug 26
  • Equipment
  • Intoxalock Staff
  • 18

I have spoken with Shana who has reached out to me twice. I found her to not only be a caring ear about my experience but found her very sincere. I think she went out of her way to help including actually listening to the recorded call. Good for her! I believe Shana to be an asset to Intoxalock. Read more

Testimonial Intoxalock's reply to:

  • Aug 04
  • Equipment
  • Arvada, Colorado
  • Intoxalock Ignition Interlock Device
  • 24

Thanks for the kind words, Carl. I am glad to hear that Vernon was able to help you out with your situation. If you need anything moving forward please do not hesitate to call us. Thanks for choosing Intoxalock. Read more

Testimonial

  • 2 days ago
  • Equipment
  • 14

Without a doubt would recommend this service for anyone going thru the nightmare after receiving a DUI. They are thorough, clear, explain everything in great detail to you. You are never left "hanging". It's a frightening not to mention, extremely costly. Their prices are fair and they take some of the sting out of the whole experience. Read more

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Intoxalock's reply to:

  • Aug 30
  • Equipment
  • Oregon, United States
  • Intoxalock Car Device
  • 8
  • REVIEW RATING 4/5

Thanks for your feedback, Wesley. We are sorry about the problems that you have had, but I am glad that you got everything resolved with a supervisor. Please feel free to mark the complaint as resolved if you feel the original issue was taken care of. Thanks for choosing Intoxalock. Read more

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Intoxalock's reply to:

  • Aug 26
  • Equipment
  • Mountain View, California
  • Intoxalock Interlock Device
  • 4
  • REVIEW RATING 4/5

We are sorry to hear of your extended wait times, Keo. I understand how frustrating that can be and we are looking into why you were on hold for such a long period. I do understand a supervisor was able to speak with you in regards to your post. If you feel like we were able to help, please mark your issue as resolved. Read more

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Testimonial

  • Aug 26
  • Equipment
  • Intoxalock Staff
  • 18

I have spoken with Shana who has reached out to me twice. I found her to not only be a caring ear about my experience but found her very sincere. I think she went out of her way to help including actually listening to the recorded call. Good for her! I believe Shana to be an asset to Intoxalock. Read more

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Intoxalock's reply to:

  • Aug 23
  • Equipment
  • Carol Stream, Illinois
  • Ignition Interlock Device
  • 17
  • REVIEW RATING 4/5

We are sorry to see the frustrations you are having, Allen. We take comments like your very seriously and we are looking into the issues that you have explained. Please give us a call if you have any further questions Read more

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Intoxalock's reply to:

  • Aug 21
  • Equipment
  • Big Rock, Tennessee
  • Intoxalock Interlock Device
  • 17
  • REVIEW RATING 4/5

Thanks for your feedback, Brian. We have looked into your account and I understand a supervisor was able to assist you. If you have any other questions or concerns, please feel free to contact us. Thanks for choosing Intoxalock! Read more

Was this review helpful? 0 1

Intoxalock's reply to:

  • Aug 19
  • Service Centers and Customer Services
  • Ontario, California
  • Intoxalock Interlock Device
  • 13
  • REVIEW RATING 5/5

We are sorry to hear about the issues you have had, Edward. It is my understanding that you have spoken with a supervisor who was able to work with you in resolving your problems. If you feel like we were able to help please feel free to mark your original review as resolved. Thanks for choosing Intoxalock! Read more

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Intoxalock's reply to:

  • Aug 19
  • Equipment
  • Colorado Springs, Colorado
  • Intoxalock Interlock Device
  • 9
  • REVIEW RATING 4/5

We are sorry to hear of the issues you have had, Mr. Halle. We take your comments very seriously and would like to speak with you in regards to this review. After speaking with a supervisor it sounds like we have tried to reach you multiple times with no success. If you would like to resolve this matter please call us at (888)409-8112. Read more

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Resolved Intoxalock's reply to:

  • Aug 18
  • Equipment
  • Germantown, Wisconsin
  • Intoxalock Interlock Device
  • 15
  • REVIEW RATING 5/5

Thanks for the feedback! I am glad that Vernon was able to help you resolve the issues that you had. If there is anything we can do in the future please let us know. Thanks for choosing Intoxalock. Read more

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Intoxalock's reply to:

  • Aug 18
  • Auto
  • Broomfield, Colorado
  • Intoxalock
  • 5
  • REVIEW RATING 4/5

Thank you for your feedback, Michael. We take your comments very seriously and we are looking into your account right now. A member of our management team will be reaching out to you soon if they have not done so already. If you would like to call us please call us at (888)409-8112. Read more

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