Intoxalock Complaints and Reviews

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Intoxalock
Main address: 10520 Hickman Road, Suite F 50325 Des Moines IA
, 515-331-7513, http://www.intoxalock.com/contact-us.cfm
  • 112+11 mobile complaints
  • $74K claimed losses
  • $601 average
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  • Sep 25
  • Equipment
  • Chantilly, Virginia
  • Damaged Battery
  • 28

my truck battery kept loosing its charge last winter i realized it was a cold winter I had a mechanic look at my truck he concluded that the intaxalcock devise wore down my battery this company charged me more when this happen bad experience with this company don't advise any one to sign a one year lease with them. They charge for everything and make up a fee and call it some kind of fee. My own... Read more

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Not one of these agents are on the same page. Different info with each call. Cheats thrives. maybe you should train your people before you let them be allowed on the phone. It would sure help you. Idiots Add comment

     

  • Sep 25
  • Equipment
  • Farmersville, California
  • Interlock Device
  • 14

Your company sucks. Anybody getting interlock in your car....don't use Intoxolock. Their device sucks and causes lockouts and company charges you and doesn't do any thing to help. Device causes lost of time money and patience. All around these"WARNING RUN WIRE" *** appears and car doesn't start. CHOOSE WISELY....CHOOSE A DIFFERENT COMPANY TO GET YOUR INTERLOCK DEVICE. THIS COMPANY DOES NOTHING... Read more

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  • Sep 22
  • Equipment
  • Lockout Charge
  • 52

Was at the gas station filling up tank, when I tried to activate the intoxalock device, I got a reading "device disconnected" and it went into a lockout. they couldn't guarantee the new device would get to installer in 5 days, so I had to pay $35. for shipping, plus the $80.25 fee for the lockout. When the device was returned, the log stated there was a battery interruption. There was no battery... Read more

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  • Sep 19
  • Equipment
  • Ineffective Product
  • 52

*** people make the whole company look ***, they never have their *** together , u call one day and they tell u something and then you call the next and now its something different. Makes me so angry they can not make up their mind. Plus not to mention their poor system cant detect what is liquor alcohol and whats not, I was changed from the basic unit breathalyzer to a camera gps unit because i... Read more

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  • Sep 19
  • Equipment
  • Car Device
  • 46

Today I was informed by my device that it is "LOCKED-service request in 5 days"....WTF does that mean? Means that whether your device is faulty, you have 5 days to get your monitor changed! That means you have to have it uninstalled PAY more money to get a new monitor sent and reinstalled!!! That's right, you blow hot and it locks your car. Ours happened on a FRIDAY...so we are under the gun. ... Read more

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  • Sep 19
  • Equipment
  • Texas, United States
  • Poor Business Practice
  • 45

I never write about experiences, but dealing with Intoxalock was so bad I feel compelled to warn others who unfortunately have to use an alcohol monitoring company. Their customer service is putrid. The over charging is rampant to say the least. My installer actually told me that he was informed to not help us patrons as we are the problem and deserve what we created. This is the worst... Read more

Was this review helpful? 1 0

Had a few lock outs with readings anywhere from .25 to .94 and I'm getting screwed in court for it. Guess they don't realize that these readings are impossible for one and even tho a .25 is possable I don't think anyone would be able to even walk to the vehicle let alone figure out how to blow in this dumb machine at that level of intoxication Add comment

Blew a .94 and I'm still getting screwed in court for apparently they don't realize that that kind of reading is impossible Add comment

     

  • Sep 16
  • Equipment
  • Bellevue, Washington
  • Defective Parts
  • 39

This is the worst company ever, intoxaracket like the other guy said, lol I really thought I would only pay 80$ a month well 4 months later And like $1300 and my car is ruined, my car had electrical problems right out the gate cd player wouldn't come on etc... and now my car is all messed up the electrical isn't working right, *** I wish I would have researched this before I got it, customer... Read more

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