Intoxalock Complaints and Reviews

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Main address: 10520 Hickman Road, Suite F 50325 Des Moines IA
, 515-331-7513,
  • 116+12 mobile complaints
  • $74K claimed losses
  • $578 average
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  • Oct 16
  • Equipment
  • Denver, Colorado
  • Poor Customer Service
  • 65

I dont wrute reviews, but want to warn all if you get a dui or have to fwt breathalyzer. DO NOT Go with intoxalock. Had them less than 2 months and had to switch companies becuse the device will lock out over anything and customer service does nothing at all and tell you your screwed if anytjing happens they are very rude and uneducated just saving anyone out thwrw thw hassle so not use them... Read more

Was this review helpful? 0 2

I am having the same issues! Not sure what to do as I am required to have the interlock for a few years! Please help!! Add comment


  • Oct 09
  • Equipment
  • Greece, New York
  • Damaged Device Claim
  • 62

Intoxalock is a *** *** company. Although I havent had a technical issue with the device.... yet.. I was charged $1600 for what they claim was a damaged device. The *** thing sits right next to me 24/7 and they said it was covered in oil when it got there. Talked to 4 people and all they said was the same thing. "We didnt do it you did". This is *** and now im out a good amount of money because... Read more

Was this review helpful? 1 1


  • Oct 06
  • Equipment
  • East Hartford, Connecticut
  • Illegal Charges
  • 1
  • 1
  • 84

Im friends and relatives with the senator. His mother came over on boat from italy with my grandma back in 1925. Me and the Senator started the IID breathalyzer in ct. about 4 years ago. Back then the state only allowed you to take this company here called intoxolock. Me and senator actually have our names in law books as starting this breathalyzer for your cars for people that had prior dwis in... Read more

Was this review helpful? 0 0


  • Oct 04
  • Equipment
  • Albany, New York
  • Poor Auto Service
  • 1
  • 1
  • 66

They are *** peons. If I could chop my poor innocent vehicle into pieces to get these people out of my life I would. If I could shove every faulty issue incurred by this company, up every since *** working for intoxalock, I would happily accept more faulty mishaps and mistakes which Intoxalock refuses to be accountable for. They are all fucktards. They should each blow into one of these devices... Read more

Was this review helpful? 1 3


  • Sep 25
  • Equipment
  • Chantilly, Virginia
  • Damaged Battery
  • 88

my truck battery kept loosing its charge last winter i realized it was a cold winter I had a mechanic look at my truck he concluded that the intaxalcock devise wore down my battery this company charged me more when this happen bad experience with this company don't advise any one to sign a one year lease with them. They charge for everything and make up a fee and call it some kind of fee. My own... Read more

Was this review helpful? 2 1

Not one of these agents are on the same page. Different info with each call. Cheats thrives. maybe you should train your people before you let them be allowed on the phone. It would sure help you. Idiots Add comment


  • Sep 25
  • Equipment
  • Farmersville, California
  • Interlock Device
  • 70

Your company sucks. Anybody getting interlock in your car....don't use Intoxolock. Their device sucks and causes lockouts and company charges you and doesn't do any thing to help. Device causes lost of time money and patience. All around these"WARNING RUN WIRE" *** appears and car doesn't start. CHOOSE WISELY....CHOOSE A DIFFERENT COMPANY TO GET YOUR INTERLOCK DEVICE. THIS COMPANY DOES NOTHING... Read more

Was this review helpful? 0 1


  • Sep 22
  • Equipment
  • Lockout Charge
  • 105

Was at the gas station filling up tank, when I tried to activate the intoxalock device, I got a reading "device disconnected" and it went into a lockout. they couldn't guarantee the new device would get to installer in 5 days, so I had to pay $35. for shipping, plus the $80.25 fee for the lockout. When the device was returned, the log stated there was a battery interruption. There was no battery... Read more

Was this review helpful? 0 1


  • Sep 19
  • Equipment
  • Ineffective Product
  • 102

*** people make the whole company look ***, they never have their *** together , u call one day and they tell u something and then you call the next and now its something different. Makes me so angry they can not make up their mind. Plus not to mention their poor system cant detect what is liquor alcohol and whats not, I was changed from the basic unit breathalyzer to a camera gps unit because i... Read more

Was this review helpful? 0 1
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