Intoxalock Complaints and Reviews

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Intoxalock
Main address:
515-331-7643, 888-283-5899,
  • 125+14 mobile complaints
  • $75.3K claimed losses
  • $542 average
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  • Nov 14
  • Service Centers and Customer Services
  • Los Angeles, California
  • Intoxalock Car Device
  • 102

My name is Mauricio medina jr & I recently got a d.u.i . I had to get a ignition lock for 5 months like required from the state of C.A . I saw a add on Google of a very Good deal w/ a company by the name of "Intoxalock " the ADD said "for 1 month free of service & free installation "....... WOW LET ME TELL YOU THIS ADD WAS COMPLETE FALSE .....I END UP GETTING SOLD BY THE FAKE ADD THAT WAS... Read more

Was this review helpful? 2 3

     

  • Nov 12
  • Equipment
  • Eugene, Oregon
  • Intoxalock Device
  • 78

This company does not report anything to a monitoring authority as is required, so there is no point in having their unit installed. The unit functions correctly about 50% of the time, and the first unit sent was in Spanish (I don't speak Spanish) and their lease agreement was as well. I was stuck with a $200 early lease termination fee when I had the unit removed for the above reasons and they... Read more

Was this review helpful? 2 0

     

  • Nov 12
  • Equipment
  • Huntley, Illinois
  • Intoxalock Device
  • 1
  • 1
  • 79

Well from the start then sent me a faulty unit so I waited 4 hours at install shop. Second they charge a lockout fee of $75 dollars for their crappy machines false positives. Their customer service belittles your inquiries and makes you feel like its all your fault. They love to just charge you first and ask questions later. If you have money to burn please sign up with them. I have called... Read more

Was this review helpful? 0 0

     

  • Nov 08
  • Equipment
  • Colorado Springs, Colorado
  • Intoxalock
  • 83

My intoxilock calibration that is being shipped out automatically by the company gave me 1 day to go down and have it installed. Unfortunately I was out of town and the next day it was apparently too late and I had to tow the car to Car Toys. When calling them inquiring all you get is "we are not the ones that required you to have this device in your car" like I am not fully aware of that! And... Read more

Was this review helpful? 0 0

     

  • Nov 06
  • Equipment
  • Alcohol Monitoring Device
  • 93

i THOUGHT IT WAS ONLY ABLE TO LOCK YOU OUT FOR ALCOHOL? NO I GOT LOCKED OUT FOR EATING RASPBERRY DONUT HOLE. WTF TODAY AFTER JUST GETTING RECALIBRATED 6 DAYS AGO, I STOPPED AT KENTUCKY FRIED CHICKEN TO GET DINNER ALSO GOT A LIPTON RASPBERRY ICE TEA GOING DOWN THE ROAD ROAVING RESTART GUESS WHAT LOCKED ME THE F OUT OVER ICE TEA. I HAVE ONLY HAD IT ABOUT 3 1/2 MONTH AND I THINK THEY ALREADY... Read more

Was this review helpful? 1 0

     

  • Nov 05
  • Equipment
  • Los Angeles, California
  • Alcohol Monitoring Device
  • 1
  • 1
  • 108

Hey, man. I know you're feeling pretty down on yourself right now, trying to figure out which one of these *** companies is going to install an IID on your car. I was there and I was terrified. On a whim, I chose this company because the pricing wasn't completely extortion. Honestly, I never had an issue with my device. I had it 6mos. and only had a few minor (acceptable) readings, which I... Read more

Was this review helpful? 3 1

     

  • Oct 29
  • Equipment
  • Intoxalock
  • 132

You people have us order 15 days in advance and as u say recalibrate it then stick it in a box and ship it. Did anyone know but Intocalock that it is already doing the work before it gets to the shop where you have to pay another fee 15.00 pluse the 72.00 cost monthy or REAllY EVER 2 1/2 WEEKS THAT'S WHY IT'S ALWAYS GOING OFF EARLY SO YOU PAY SOONER AND IF THIS IS YOUR ONLY CAR AND YOU GET PAID... Read more

Was this review helpful? 1 0

     

  • Oct 28
  • Equipment
  • Repair Service
  • 134

I've had the device less than six months and have had to have it serviced twice though I have never had a failed test. Calling intoxaloc only aggravates the situation. They are of no help. I spent hours on the phone with them following their instructions which led to nothing. When I finally asked for a rep to come to me, the woman on the phone actually laughed and said they were in Iowa... Read more

Was this review helpful? 2 0

     

  • Oct 27
  • Equipment
  • Atlanta, Georgia
  • Intoxalock
  • 1
  • 1
  • 8

Constant problems. Charges that were not talked about. Overall garbage product. Do not ever buy this product. Read more

Was this review helpful? 0 0

I've had intoxalock for 3 weeks and can rarely drive my car. Continually get "too soft "readings and can't start the car. So frustrating and upsetting. Add comment

 
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