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Intoxalock is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues
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What Their Customers Are Saying
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Had issue with billing n was freaking out..lol however they worked so hard and were so polite and fantastic they resolved it...thank you joslyn B for finding the mistake and not giving up lol..reps like you make dealing with a mess a breeze :) great customer service!!!!!!!!! Everytime i call its great from these people..thank you.. Read more

Hated the device at first,had to return to installer several times, they were very professional, they made necessary adjustments and its working fine. As a dui offender I must admit the device probably saved my life and my liberty. This device is better than any rehab and a lot cheaper. I would reccomend this unit to anyone with a history of driving impaired, be patient you'll be thankful later. Read more

I spoke with Elizabeth and she was very patient and understanding helping me with the process of setting everything up that needed to be taken care of. I was very upset when I first started this process due to speaking with other vendors that were VERY COLD AND RUDE!! And then when I spoke with Elizabeth, she really calmed me down and have me hope to get through this whole process. So a big shout out to Elizabeth!!!! Read more

Hi Kendra, We’re sorry you’re experiencing issues with your device. We will have a supervisor reach out to you in the next 24 – 48 hours to see if we can make your Intoxalock experience better. Thank you for your feedback. Read more

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Hi Amy, Thank you, we appreciate your feedback. We’re sorry about the trouble you’re experiencing in closing your account. We will have a supervisor reach out to you in the next 24 – 48 to help resolve this issue. Read more

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Intoxalock 's reply to:

Hi Lora, We are truly sorry your about what is happening to your battery. We will have a supervisor give you a call within the next 24 – 48 hours to make sure we can help out and to turn this situation around. Thank you for your feedback, we appreciate what you had to say about. Read more

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Hi Tina, Thank you for your feedback Tina. We will have a supervisor reach out to you in the next 24 to 48 hours to resolve any issues you are having with our device or service. We look forward to speaking with you. Read more

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Hi Sheala, We are truly sorry this happened. This is a bad situation that seemed to have escalated. You will hear from one of our representatives within the next 24 – 48 hours. We will do whatever we can to make this situation better and less of a mess. Thank you for your feedback. Read more

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Intoxalock 's reply to:

Hi Jessica, This isn’t a situation anybody wants to be in, we’re very sorry this is happening. We will have a supervisor reach out to you within the next 24 – 48 hours to see what we can do to help make this situation better. Thank you, this is great feedback. Read more

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Hi Adam, We’re very sorry this has happened! We understand that nobody wants to be put in this position, and we will do everything we can to help! We will have a supervisor give you a call in the next 24 – 48 hours! Thank you for this feedback. Read more

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Intoxalock 's reply to:

Hi Martha, We’re sorry to hear of these issues you have experienced in your time with Intoxalock. We have device features that help during extreme cold weather conditions. We’ll have someone reach out to you in the next 24 to 48 hours to talk about your experience with Intoxalock. Read more

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Hi Tyler, We are very sorry this has all happened. We will absolutely look into this to see what we can do to make this situation turn around for the better! We will get in contact with you within the next 24 to 48 hours. Thank you for the feedback, and have a nice day. Read more

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Hey Aaron, We’re sorry this has happened. This is not something we want to happen to our customers and we will make sure that we reach out to help you. You will hear from one of our supervisors in the next 24 – 48 hours to see how we can help fix this situation. Thank you for the feedback! Read more

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