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What Their Customers Are Saying ?

Intoxalock - Commendation of Georgi

Intoxalock
I would like to applaud Georgi for assisting me through this process. A true rock star! She has been patient as I have been facing ups and downs through the process of making sure I am fully legal to drive after a DUI. I bought a car about four months ago, she kept in touch with me and we scheduled a convenient time for my installation to happen this week...then my transmission went out. I would of been up and running this month, and my car... Read more

Intoxalock - Helpful Service

Intoxalock
Monica was extremely helpful in getting everything set-up for me, and explaining how it all works in a really timely fashion. She had a great attitude, was very prompt on returning my call, and made sure I felt comfortable I was searching for a company to install an interlock system. Intoxalock was the first on a list of many, and I'm glad it was. When I opened the website and could see all the convenient locations and how each location showed... Read more

Intoxalock - Easy and Affordable

Intoxalock
During the taxing process of dealing with a DUI, Thanks to Marty, obtaining an ignition interlock device via Intoxalock was the easiest part of the ordeal. Having very little knowledge of what the IID would entitle, I had requested to speak with a representative online. Marty quickly reached out to me and within minutes, I was sold. Marty was an excellent communicator and guided me throughout the entire process of obtaining and maintaining an... Read more
Intoxalock's reply to:

Dear Brian Goldschrafe, We apologize for the negative experience you have recently had with our company and with the break in to your vehicle. A supervisor, has been notified of the issues you have expressed in your review and would like you to contact her. Please call...
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Dear Annette, We apologize for the trouble our device has caused you. We have notified a supervisor who has tried to reach you about your complaint. We are sorry we missed you but will attempt to reach you again. We appreciate your feedback.
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#1100447
Dear Clint, We apologize for the inconvenience that our device has caused you. We are looking into your situation and will notify a supervisor. Once they have heard about your complaints, they will be in contact with you shortly. We appreciate your feedback.
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#1093814
Intoxalock's reply to:

Dear Annette, We apologize for the negative experience that you are having with our company and our device. We try to make the process and device as easy as possible, but we know that sometimes there can be complications. A supervisor has been notified of your...
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#1092686
Dear Jessica, We apologize for the inconvenience that our device and company have caused you. A supervisor has been notified of your circumstances and will be in contact with you to resolve the issues. We appreciate your feedback. Thank you.
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#1090045
Dear Christina, We apologize for the inconvenience that our installation process has caused you so far. We work to be efficient and help you make all of the plans so that there is no wasted time like this. A supervisor has been notified of your situation and will...
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Intoxalock's reply to:

Dear Reviewer, We apologize for the problems you have been facing while working with our company. We have notified our Service Center Resolution team of your review and they will be reaching out to you directly to resolve the problems you have mentioned.
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#1086971
Dear Christopher, We apologize for any inconvenience that our company and device has caused you. A supervisor is looking into the issue and will contact you soon to resolve it. We hope that we can put you at ease and help to build a positive opinion of Intoxalock....
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#1086605
Intoxalock's reply to:

Dear Andrea, We apologize once again for the inconvenience that our company has caused you. A supervisor has read your concerns and will be in contact with you to help. We are sorry that you have had to deal with these experiences.
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#1085919

Contact Intoxalock

Headquarters Address:
11035 Aurora Avenue
Des Moines, Iowa 50322
United States
Phone:
(888) 283-5899
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Intoxalock's reply to:

Dear Brandi, We apologize for any inconvenience that our company has caused you. We appreciate your feedback, and wanted to let you know that a supervisor is looking into the situation to hopefully expedite the process. This supervisor will be in contact with you soon...
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#1084777