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Intoxalock is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues
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What Their Customers Are Saying
As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis

I had an issue with constant "too soft" readings and was freaking out but customer service told me to speak with my attorney to get a softer setting. It all worked out plus they gave me a tip that if you blow directly into the unit you will get a better seal. Thanks you saved my life. Read more

Great customer , found device very sensitive,but recieved very helpful advice, thank you chances, u have helped resolve issue. Peace Read more

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Intoxalock 's reply to:

We apologize you did not have a positive experience with our customer service, Katherine. We will have a supervisor reach out to you to help correct these issues for you. We appreciate your review, thank you. Read more

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Intoxalock 's reply to:

We appreciate your review, Mary. We understand your frustrations and will have a supervisor reach out to you as soon as possible, thank you. Read more

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We appreciate the time you took to leave us this feedback, Richard. We understand your frustrations and will have a supervisor reach out to you as soon as possible to help resolve the issues you’re experiencing, thank you. Read more

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Hi Kurt, We apologize for what you’ve been experiencing with your device. We’ll have a supervisor reach out to you directly to help. Thank you for your feedback. Read more

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Hi Stephen, We appreciate your feedback. We will have a supervisor reach out to you to help set up a time to get your device removed. If you would like to contact our customer service directly, please call (877) 777-5020 ext. 227, thank you. Read more

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Hi Mark, Thank you for your feedback. We apologize for the experience you’ve been having and would like to have a representative reach out to you directly to see if there’s anything we can do to make it more positive. Sample and test requirements are set by state legislative code and we would like to find a way to help you meet the requirements of your ignition interlock program. Read more

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Hi Alina, We apologize for the trouble you’ve experienced with the shipping of the device. A supervisor will be reaching out to you directly to find a solution. We take shipping issues like this one seriously and want to make this right for you. Read more

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Intoxalock 's reply to:

Hi Marisa, We apologize for the confusion, Intoxalock has the largest service center network in Montana with 14 locations throughout the state. To assist you with the issues you’ve been experiencing with your device, a supervisor will be reaching out to you directly. Thank you for your review. Read more

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Hi Kurt, We apologize about the issues you’re experiencing with your device. We will have a customer service representative reach out to you directly to help resolve these issues. We appreciate your feedback, thank you. Read more

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Hi Cristina, We apologize for these inconveniences, and will have a supervisor reach out to you as soon as we can, otherwise their extension is 227 if you decide call in to us instead. We take these issues seriously and want to help resolve them as quickly as possible. We appreciate your feedback, thank you. Read more

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