Intoxalock
Reviews and Complaints
Not helpful very disappointing
User's recommendation: No!!!!!
Location of unit
User's recommendation: I’ll let you know when my issue is resolved
Maintenance and calibration questions
I called Bc I’m having trouble with my device
User's recommendation: Nope
Question on bill
Preferred solution: Full refund
User's recommendation: Have people to talk to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnit keeps draining my battery
Preferred solution: My car to work! I have not drive almost 5 weeks!
Not helped no resolution. Only automated service
Preferred solution: Lockout reason
Terrible customer service, dishonest billing, and incompetent reporting of legal information.
User's recommendation: DO NOT USE THE INTOXALOCK COMPANY.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFALSE FEES
- No pros
- Only cons
- Everything do not use this service
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS SERVICE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT USE INTOXALOCK
- Everything from equipment to customer service
Preferred solution: Apology
User's recommendation: STAY AWAY FROM INTOXALOCK PLEASE - IT WILL COST YOU SO MUCH MORE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service representatives hang up, their service centers can’t access the devices. Worst customer service of my life
- Too many to list
Preferred solution: Full refund
User's recommendation: DO NOT USE THIS COMPANY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Greenwald, MinnesotaNeed to send my copy of the reduced fee authorization from the state of Mn
User's recommendation: Good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo possibly help somebody else, to not get Intoxalot for there IID device, if possible...Or to possibly help someone else with issues with Intoxalot.
If trying to get a hold of a live person agent dial the regular number hit option 3 for your lease and then if you're lucky you'll eventually get to speak with a representative first you'll probably get someone that wants to have your installed as a new customer but tell them you're not a new customer you just want to have information on your lease specifically getting it uninstalled it was my problem is working on right now
- Less problems
- Older type iid device
- Less complicated
- Terrible customer service
- More stress and more expensive
Preferred solution: Just to be done with it, and if I could help anybody else with my 14 months of having a talks a lot by any way I'll be more than welcome to do that
User's recommendation: smartstartinc.com
I have not received my DMV paperwork. The vin # is wrong
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany is thieves
- Are thieves
- Thievery
Preferred solution: My money they already stole from me
User's recommendation: Don't use this company
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What I get a kick out of is how this unit retests you at the most inappropriate times hurting one's ability to drive a car without distraction. When you are between a big truck and a cement divider.
When you need to make a turn and need your wits about you. Yes, I firmly believe this machine is more of a danger than the danger it is trying to eliminate!
Hell in some states it is illegal to text while you drive (it is distracting). My Intoxalock unit texts me all the time and demands my attention - a dangerous distraction driving and texting laws try to address