I began at the top of the list of companies provided by CT DMV. My first call to a competitor was less than satisfying.

The customer service person was rude and judgmental. I was hesitant to make the call to the next on my list. However, sales person Tom at Intoxalock was superb. My next 2-3 contacts were with his assistant, Tom, who also was incredibly helpful.

I had a bit of housekeeping to take care of with the DMV before scheduling an installation appointment. I was able to schedule an appointment on Sept. 17 for Sept. 21.

I didn't catch the woman's name who helped me but she was amazingly compassionate, having firsthand experience of what I am dealing with. Bonnie

Reason of review: Good customer service.

Company wrote 0 private or public responses to the review from Sep 18, 2015.
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