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Summary of Intoxalock Customer Service Calls

49 TOTAL CALLS
80% SUCCESSFUL CONNECTIONS
04:03 AVG CALL DURATION
8% ISSUES RESOLVED

Customers Contact Intoxalock to Ask about:

Staff:

  • “Need service before lockout”

Cancellation:

  • “Have to cancel the service and have device removed”

Other:

  • “Removal”
  • “Recalibration”
  • “My car won't start”

About Intoxalock

Top 5 Intoxalock Products

Ignition Interlock Device, Account

Top 5 Likes about Intoxalock

Ease with setting up the account, Some customer service, Someone answers the phone, Original rep that sold me on the company, Setting up account

Top 5 Dislikes about Intoxalock

Customer service, Long contract, Long hold times, Battery drain possibility, Battery drain

Summary

Consumer Safety Technology is committed to customer satisfaction and on this page responds to consumer posts and offers solutions to consumer questions and issues with its products.Consumer Safety Technology (CST) is a Des Moines, Iowa based company that prides itself on providing customers with professional service and the most effective tools for the prevention of alcohol related driving incidents. In conjunction with researchers at Iowa State University, CST developed its top-rated Intoxalock branded product using alcohol-specific fuel cell technology in 1992. CST was the first company to use this cutting-edge technology, which is now an industry standard. For over 20 years, CST has been an industry leader, meeting federal and state requirements in over 40 states across the nation. Additionally, the company leases voluntary equipment in all 50 states. As part of our commitment to customer satisfaction, we offer 24/7 customer service and eCHAT is available to our current customers during select hours. While the use of our products is strongly regulated by the State, we strive to make your experience as pleasant as possible. If at any point, you need assistance with your lease or feel that we have not met your expectations as a customer, please call us at 888-283-6154 or email us at Support@Intoxalock.com. We are committed to your satisfaction.

Intoxalock reviews and complaints

Intoxalock is ranked 21 out of 1540 in Equipment category

Area Served

USA

Payment Methods

VISA

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Intoxalock Stats

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