Contact Intoxalock Customer Service
Intoxalock Phone Numbers and Emails
Toll-Free Number:
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(833) 210-4463New Customers
Customer Service:
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(877) 777-5020Existing customers
State Specialist:
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(888) 283-5899
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(844) 899-6212
Intoxalock Email:
How to Contact Intoxalock?
Most Popular Number:
| Total calls: 775 | Issues resolved: 20 | Last call: Jan 23, 2025 |
Intoxalock Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Intoxalock Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Intoxalock is 8777775020. 72% of consumers used this number to address their issues and concerns. Meanwhile, 62% of users reported contacting a real person successfully by dialing the phone number 8332104463.
The average hold time is from 5 to 10 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Intoxalock may ask you for the following information to identify you as a customer: first and last name, customer id or account no or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Intoxalock Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Intoxalock is 8777775020. 72% of consumers used this number to address their issues and concerns. Meanwhile, 62% of users reported contacting a real person successfully by dialing the phone number 8332104463.
The average hold time is from 5 to 10 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Intoxalock may ask you for the following information to identify you as a customer: first and last name, customer id or account no or social security number.
People call Intoxalock mainly because of product/ service, request for information, payments and charges.
39% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Intoxalock is support@intoxalock.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Intoxalock Website:
Intoxalock Help Center:
Corporate Office Address:
Intoxalock Customer Service Reviews
I have called several times to speak with a customer service representative. I CAN NEVER GET A HUMAN TO ANSWER THE FLIPPING 
PHONE.
I GET NOWHERE I STUCK IN AN UNLESS PHONE LOOP.
I HATE THIS COMPANY!!!
I have tried several numbers but none give me the option to press zero for customer service. This company sucks.
Poor customer service out of country. The service center was horrible,and untruthful and cost me hindreds of dollars,4 alternators,and 3batters,starter and the list goes on.
I would steer people away
Intoxalock from day one has been awful. Can not get a person and they took away the live chat option which was the only way I got through to them.
They told me I could transfer the device to a new car. I found out the hard way I had to have a hearing at the rmv first.
How Good is Intoxalock's Customer Service?
Summary of Intoxalock Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Intoxalock?
Product/ Service Question:
- “Wrong last name on paperwork I pay way to much not to be able to start my stuff because your agent messed up my last name this is ridiculous I'm wasting money everyday I don't get it because u guys got it wrong”
- “Wrong last name on paperwork can’t get nothing started I pay way to much for this”
- “Car Toys don’t have work order in their system wtf”
Request for Information Question:
- “Trying to set up appointment for removal”
- “I need to find out my current balance $$ and also set up a payment arrangement and have some questions about how to get my car to the Taunton auto body for recalerbriate that’s way overdue”
- “Cannot contact a representative in 2 hours”
Payments and Charges Question:
- “Because y'all put a thing in saying that I have non-compliance I have just did calibration yesterday and it'll never miss the payment I don't understand why you're putting them hold on my license”
- “Payment”
- “Pay bill”
Staff Question:
- “Customer service”
- “I have to have service to my truck. I sent the application over but that was it. No response nothing will not take calls due to hurricane in Florida. I'm in Maryland. We chat is auto respond and only redirects me back to where I was with calling!!!!!”
- “My truck needs to be serviced by a mechanic, they took my application for service but that’s it’s I don’t know what to do they do not respond to phone calls or web chats it’s auto respond that’s gives zero information.”
Account Question:
- “I can't get into my online account. It says that the account data can't be found”
- “Acct; payments”
- “Pay past due balance, discuss lease agreement”
Activation/ Cancellation Question:
- “Activation”
- “I can't blow hard enough to activate my car to start I had to leave my car at shop”
- “Cancellation”
Return/ Replace Question:
- “Maybe change appt”
- “Change vehicles”
- “Changed locations for calibration”
Website/ Application Question:
- “Deinstallation”
- “Why am I paying $40 to calibrate an interlock device that is supposed to be brand new installed on my car today and the install company they're not here and the cars that lockout”
- “Records of install and removal”
Shipping and Delivery Question:
- “Delayed response from compliance team”
- “Device not coming on”
- “Did not get dl 920”
Refund Question:
- “Refund payment on a tow”
- “Refund”
- “My $100 refund.”
Cards Question:
- “Need to a update my card”
- “My credit card got hacked. Had to cancel and won't get for a week. What do I do?”
- “Taking money off my card”
Employment Question:
- “My job has not given me very many hours so I'm a little behon payment and my calibration is due so they told me to contact you and see if you could help me”
- “Lost my job and can afford it at the moment”
- “Cannot get my paycheck now”
Other Question:
- “Teemination”
- “Need to transfer device from one vehicle to another vehicle”
- “Haven't driven car in over a month. Intoxalock just says overdue”
Compare Intoxalock Customer Service To
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