Contact Intoxalock Customer Service
Intoxalock Phone Numbers and Emails
Toll-Free Number:
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(833) 210-4463New Customers
Customer Service:
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(877) 777-5020Existing customers
State Specialist:
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(888) 283-5899
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(844) 899-6212
Intoxalock Email:
Contact Information
Intoxalock Website:
Intoxalock Help Center:
Corporate Office Address:
How Good is Intoxalock's Customer Service?
Summary of Intoxalock Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Intoxalock?
Product/ Service Question:
- “Doesn’t work”
- “Malfunction I need to go to work”
- “My SUV that has the intoxilock installed in it is broke down at my house in Morehead Ky. I bought a new truck to drive and need it installed in it but the place that installed it which is Krystal Tynt in Mt Sterling Ky. Don't know what to do???”
Payments and Charges Question:
- “Payment questions”
- “The amount of my payment is incorrect”
- “Bill”
Request for Information Question:
- “Lost unformation on appointment time is for installation”
- “Calibration question”
- “I need to talk to a live person”
Staff Question:
- “Car service”
- “Lock out, voil 3 need service”
- “Authorize service center to do work”
Activation/ Cancellation Question:
- “I can't blow hard enough to activate my car to start I had to leave my car at shop”
- “Cancellation”
- “To renew contract”
Account Question:
- “App login”
- “Can't get on my account”
- “Trouble with my account”
Return/ Replace Question:
- “Changing cars”
- “Need to return device”
- “Equipment replacement”
Shipping and Delivery Question:
- “Did not get dl 920”
- “I didn't get my installation certificate properly”
- “Wrong device installed & never received rebate credit for installation”
Refund Question:
- “Refund”
- “My $100 refund.”
- “YOU OWE ME A REFUND FOR TWO MONTHS NOW”
Cards Question:
- “My credit card got hacked. Had to cancel and won't get for a week. What do I do?”
- “Taking money off my card”
- “Change card”
Employment Question:
- “My job has not given me very many hours so I'm a little behon payment and my calibration is due so they told me to contact you and see if you could help me”
- “Lost my job and can afford it at the moment”
- “Cannot get my paycheck now”
Website/ Application Question:
- “Help with application to DMV”
- “Application”
- “IILL application”
Other Question:
- “Maintenance”
- “Maintance”
- “Going on vacation during recalibration period”
About
With over 25 years of experience, Intoxalock has been helping drivers regain their license after a DUI, DWI or OWI drunk driving charge by facilitating the installment of ignition interlock devices (or car breathalyzers) into their vehicles in order to fulfill their state requirements.Intoxalock is an industry-leading provider of ignition interlock devices offering more installation locations than any other provider, 24/7 top-rated customer service, and the easiest device to use (one-button activation). Last year we helped more than 150,000 people drive again safely. We’re here to help!
Intoxalock is ranked 305 out of 1652 in Equipment category
USA
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