Reply by Intoxalock

Not resolved
Dear Carla,

We apologize for poor experience you had with our company. To speak with a supervisor about the situation mentioned in your review, please call (877) 777-5020 ext 227. This supervisor will hear you out and will try to resolve the problems mentioned in your review. Thank you for your valuable input.

We had the product installed for 5 days. It drained the battery.

Our car would never start. We purchased a new battery and jumper box. $250.00 later. The car won't start.

The paperwork the company gave us spelled our name wrong, the DMV refused the paperwork. After a week of trying to get the problem resolved, we gave up. We went to Life Safer. They removed the equipment, installed the new equipment and we were on our way.

No problems at ALL. Intoxalock charged my account $183.20 three weeks after they received the equipment back. Charged us $100.00 to install the device. They said it would be a difficult job so it was going to be expensive.

Life Saver removed the device, installed the new device in 10 MINUTES!!!!!!!

Run away from this company!!!!!!! 5days of use and $533.40 later OMG

Product or Service Mentioned: Intoxalock Ignition Interlock Device.

Reason of review: Bad quality.

Monetary Loss: $534.

Preferred solution: Full refund.

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