Product: Intoxalock Customer Care Clear all filters (0 of 92 reviews match)
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Intoxalock - No 24/7 Customer Service

I could not reach anybody for help regarding my interlock and my car not starting. It’s frustrating because I have to legally comply to keep my license yet the customer service line is a bust.
Product
Intoxalock Customer Care
#1445224
After using my windshield wiper fluid and my device goes off for a retest it fails me automatically when i gave a GREEN sample around 5 minutes before while I was warming up my car on 1/3/2018, the temperature was 28 degrees and my windows were completely frosted over....
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Product
Intoxalock Customer Care
I didn't like
  • Customer service
#1440730
I have a twofold problem. 1st: I received a notice that I had not been performing the required 30 initial breath tests per month. I explained to the customer service representative (CSR) that because of my driver's license status, I was not required to perform the 30...
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Product
Intoxalock Customer Care
I didn't like
  • Untrained staff giving me false information
#1438106
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Intoxalock - Can’t start my car

intoxalock says immediate service violation
Product
Intoxalock Customer Care
#1435499
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Intoxalock - Won’t start car

no answer when i called customer service
Product
Intoxalock Customer Care
#1435477
After what I've been through with this company, I want to write a 10-page rant, but I'm just way too tired of thinking about how much they've screwed me over to write it all. The main thing you as a potential client need to know is: They do their absolute damn best to...
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Product
Intoxalock Customer Care
I didn't like
  • Vehicle damage
  • Anyone that works here
  • Billing practices and inability to ctc
#1434569
Nothing like being stuck at gas pumps because the device routinely screws up causing you to have to sit for over an hour . I lost 2 jobs due to this. Run from intoxalock. I have zero good to say of them and personally woyld love to hear any of them justify their words...
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Anonymous
Anonymous

Similar experience and your aren't exaggerating. Closing my account out and was being berated for a rolling lockout.. car wouldn't start and never left my driveway "twice".. I...

Product
Intoxalock Customer Care
#1419422

I have had the intoxalock for over a year. I received my final letter from Pennsylvania DMV on 10-30-2018 stating that I am eligible to receive my unrestricted driver license on 11-29-2018. The letter explains that in order to receive my unrestricted drivers license...
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Product
Intoxalock Customer Care
#1415078
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Intoxalock - I received a call about my device

I was told there was no power going to my device. I informed that I haven’t started the vehicle. The customer service representative informed me that I should start the vehicle a few times a week to make sure it’s online. Thank you
Product
Intoxalock Customer Care
#1409859

First when my intoxalock was installed the person who installed it when showing me how to use it, blew a .014. Then after that everytime I blew it blew a percentage .010 or above. I never drink and drive. When I called to inform them of this, all they did was try and...
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Product
Intoxalock Customer Care
#1401761