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Product: Intoxalock Customer Care Clear all filters (48 of 48 reviews match)
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Intoxalock's reply to:

Dear Vincent, We are sorry to see you have such a negative opinion of our company. We hope to work hard in the future to help change your mind. A supervisor has been notified of your complaints and will be in contact with you soon in order to resolve these issues.
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Intoxalock Customer Care
#1141635
Hello Jason, We are sorry to see you have had a negative experience with our company. We do have customer service representatives available 24 hours a day, 7 days a week. A supervisor has been notified of your complaints and will be in contact with you to offer...
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Intoxalock Customer Care
#1141260
Intoxalock's reply to:

Dear Lakerry, We apologize for the negative experiences you have had with our company. A supervisor has been notified of your complaints and has reached out to you to resolve these issues. If you feel we have resolved any of the problems discussed in your review, we...
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Intoxalock Customer Care
#1132436

Testimonial

Rodney Larson ext.372 is a gem! He had time and time again, gone above and beyond to make sure that I was taken care of. He had made this tedious process bearable. I am a licensed nurse and was leary of the aspect of having to use alcohol for work and using this...
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Intoxalock Customer Care
#1135465
Brittany at Intoxalock is the best customer service representative I have ever had the pleasure of working with. Super fast email response time, polite and funny! She was able to have my ignition interlock overnighted to a local installation facility of my choosing. I...
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Intoxalock Customer Care
#1135464
Rodney gave me so much patience and kindness with respect to explaining the confusion over filing the certificate of non ownership I need.Penndot doesn't make it simple. Rodney did. I want you to know how much I appreciated his help today! I'd called several places for...
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Intoxalock Customer Care
#1135463
I must of clicked something online accidently and it was the best mistake I made that day! Within minutes I received a phone call by this lady named Maitri, she helped me out sooooo much that day and made my stress go away! She was beyond excellent with everything she did! Because of her awesome customer service I would definitely recommend this company to people in my same situation. She handled everything for me, set up the appointment gave me quotes and answered all of my questions! I was very pleased! So thank you intoxalock...
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Intoxalock Customer Care
#1120273
I called Intoxalock, not knowing what to expect. I was already in a dark place when I made the call because of the situation I put myself in. I spoke with Wesley and he was so professional and sensitive with why I was calling. Wesley made the whole process as painless...
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Intoxalock Customer Care
#1120270
Intoxalock's reply to:

Dear Brian Goldschrafe, We apologize for the negative experience you have recently had with our company and with the break in to your vehicle. A supervisor, has been notified of the issues you have expressed in your review and would like you to contact her. Please call...
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Intoxalock Customer Care
#1102681
Intoxalock's reply to:

Dear Melih, We want to apologize for the poor treatment you have received from our company. We will be taking your comments into strong consideration as we move forward to improve our customer service experience. Furthermore, a supervisor from our Customer Advocacy...
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Intoxalock Customer Care
I didn't like
  • Having to blow so hard is very difficult
  • No resolution
  • Product and customer service
#1070776