Product: Intoxalock Ignition Interlock Device Clear all filters (206 of 206 reviews match)
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Intoxalock - Worst Service

My device had a pump failure and no one would help me. They kept putting me on hold for over 30 min at a time. There should be a lawsuit for their junk equipment and terrible service!
Product
Intoxalock Ignition Interlock Device
#1227364
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I have repeatedly contacted them... faxed them (confirmation of fax received) they deny receiving it.... I have emailed them... no response, I have asked to speak to a supervisor... given a voicemail, no return call. Unit has caused me numerous lockout issues including...
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1.0
Product
Intoxalock Ignition Interlock Device
I didn't like
  • Promises made but not kept
  • Poor equipment
  • Customer service and product reliabiltiy
#1227144
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This was voluntary. The sales guy was really nice, after that complete disaster. Two units didn't work right and had to be sent back, then the last one just kept saying "blow again". The tech group after 40 minutes said they couldn't figure it out and I would have to...
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2.0
Product
Intoxalock Ignition Interlock Device
I liked
  • Initial sales guy
I didn't like
  • Tosha from customer service
  • Reliability
  • Battery drain
#1225379
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Intoxalock - ITS A MONEY SCAM

My wife has COPD and her throttle position sensor went out on her car. She had to get to work so took mine with this RIP-OFF machine in it. If you know someone with COPD they can't breathe like that. They don't care if its your 104 year old great grandmother all they want is more money. They take advantage of people. STAY AWAY FROM THIS COMPANY
1.4
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Product
Intoxalock Ignition Interlock Device
#1221684
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The throttle position sensor went out on my wife's car over the weekend .I tried and tried to get one so she would be safe going to work. At ok heart hospital. She dint know how to blow in it. *** she has COPD SHE barely got it the first time with me coaching her. Then...
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Product
Intoxalock Ignition Interlock Device
#1219837
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My father recently had a unit installed and Intoxalot has failed to help the continuing issues that he's having.I have reached out to the headquarters to complain. Bad customer service and unwillingness to trouble shoot or replace the current unit which continuously...
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1.0
Product
Intoxalock Ignition Interlock Device
I didn't like
  • Lack of help in fixing my fathers unit in his car
#1217770
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She also informed me that it could be my vehichle which doesnt make any sense because I have a brand new battery as well as I just passed smog and had my truck checked out before the installation. As I began to read reviews I now know and see that this is how they treat their customers who put enough trust in them to try their company. O want nothing more to do with INTOXALOCK...
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Anonymous
Anonymous

Its bad company,they will take away money from you.Try other companies,this one is bad.

SnappyFlounder
SnappyFlounder

My father is having similar issues. I have complained to the headquarters office.

1.5
Product
Intoxalock Ignition Interlock Device
#1217471
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Intoxalock - Device Not Working right

The device is “ acting “weird I also was advised to make appt for removal Please assist me626-927-7135 Sandi Holden
Product
Intoxalock Ignition Interlock Device
#1216726
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Since the intoxalock was installed my friends car has been having several issues. While driving I was indicated to blow, blew a RED system FAILED which caused it to lock out. Called customer service was on hold for about 35-40 minutes and of course they made it out to...
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Anonymous
Mary P

In 4 months I have had so many issues... in February I blew green, driving down the road I blow red, the unit says lockout - immediate service required... driving with the ala...

SnappyFlounder
SnappyFlounder

I'm located in Oregon and we have Smart Start. Maybe see if they have that in your state. Also my father is having similar issues with this company as you are. I complained to...

1.4
Product
Intoxalock Ignition Interlock Device
#1215541
Reply to reviews
Have been on hold with this company for 30 minutes. If you are considering Intoxalock, I advise avoiding it. This technology is crap when a vehicle that is NOT owned by the affected driver has no system for passwords to protect those who are not sanctioned for DUI....
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Product
Intoxalock Ignition Interlock Device
#1215345
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