Product: Intoxalock Ignition Interlock Device Clear all filters (0 of 214 reviews match)
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Intoxalock - Horrible Experience

Since the install of mine I have had issues with my lights going on and off while the vehicle is off. Also, the battery in my car is de every morning. This is insane are there other companies I can use?
1.0
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Intoxalock Ignition Interlock Device
#1272666
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Ive spent hours on the phone with Intoxalock only to continue to have the same problem repeatedly and unpredictably. Heres the best part about it. Im currently exoeriencing this same problem yet again and now im more than 25 minutes late to work. My boss already told...
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Intoxalock Ignition Interlock Device
#1259407
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Intoxalock - Awful customer service broken product missed work

here I am for the 3rd time missing work because the device simply won’t work and my car won’t start customer service told me I have to drive more often to make sure my battery charges. I drive for over an hour a day and it still does this.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Intoxalock Ignition Interlock Device
#1252771
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No problems. Intoxalock cost me valuable time & fear my clients NO LONGER BELIEVE it's the Unit Not Me. When I asked if They could replace unit customer service got ignorant and said no. Did I mentioned you'll wait on phone hold 30 minutes to a hour just waiting for...
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Anonymous
joepissed

oh my God I’m going through the same thing I don’t know what to do about this this company is impossible it’s a big scam rip off that they got you by your balls my being is si...

1.4
Product
Intoxalock Ignition Interlock Device
#1244267
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I have two vehicles, both with Intoxalock. I had another person bring my second vehicle to the location of the vehicle with the malfunctioning unit. The second unit functions normally and allows me to start the vehicle, no problem. Intoxalock representatives have told...
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1.4
Product
Intoxalock Ignition Interlock Device
I didn't like
  • No viable solution
  • Malfunctioning product
  • Incapable staff
#1234557
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I have been paying for the intoxalock for 3 months now and have used it for 3 days. It destroy the wiring harness in my Jaguar so I had to buy a new car. Now I can't keep my car charged! If you look at *** customer about the battery drain the resolve, didn't come until...
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1.0
Product
Intoxalock Ignition Interlock Device
#1233590
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When you ask for a refund or supervisor, They will put you on hold for hours. It takes them days to get back to you. And often times, then don’t listen. I have yet to be reimbursed for towing my car to the installation center after a faulty lock out that was their...
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1.0
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Intoxalock Ignition Interlock Device
#1228117
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Intoxalock - Worst Service

My device had a pump failure and no one would help me. They kept putting me on hold for over 30 min at a time. There should be a lawsuit for their junk equipment and terrible service!
Product
Intoxalock Ignition Interlock Device
#1227364
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I have repeatedly contacted them... faxed them (confirmation of fax received) they deny receiving it.... I have emailed them... no response, I have asked to speak to a supervisor... given a voicemail, no return call. Unit has caused me numerous lockout issues including...
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1.0
Product
Intoxalock Ignition Interlock Device
I didn't like
  • Promises made but not kept
  • Poor equipment
  • Customer service and product reliabiltiy
#1227144
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i have had an intoxalock device on a car since 2014, I purchased the car in July of 2014. I had the unit placed on my car in Nov 2014. NOW before we get to it was placed there for a reason. TRUST me I know I screwed up I have not drank since October 25, 2009. I do not...
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1.0
Product
Intoxalock Ignition Interlock Device
I liked
  • Idea of the product is good
#1226762
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