Reply by Intoxalock Dec 10, 2015

We are sorry to hear about the issues you have had with our equipment, Melissa. A member of our management team will be contacting you soon in regards to these issues if they have not done so already. If you would like to contact us please call (888) 409-8112.
Author's
Oklahoma City, Oklahoma
1.6K views 0 comments

My husband has had this HORRIBLE device for 8 months now in his truck. It has caused problems almost the whole time it's been installed.

He has a 2013 Ram Quad Cab, Laramie Longhorn Edition with only 30, 636 miles driven. So, shouldn't be having ANY issues.

For the last 2-3 months, its been starting sometimes. We have numerously had the starter, alternator, and battery checked and they pass except when the warning "run wire" keeps displaying. This past week, it was a guessing game if it would start. As soon as we got it started, we took it to autozone to be tested and the starter was not registering. We have told the guy who installed it and we pay our monthly payments to and he swears it is not the device. The other night, he met us at a 7-11 by our house and brought another hand held, disconnected the old one, and connected the new one. It was still doing it. I told him there is no way it's the hand held. It has to be in the wiring. I told him he needs to uninstall it completely and start completely over because my husband and I will not be the ones paying for an electrical issue with this practically brand new truck. Once again he argued and said he talked to HIS boss and his boss said it is our truck. But when it's not saying "run wire", it works, and passes when it's tested.

Sometimes, after we are driving, it will say "key on". WE ARE ALREADY STARTED AND DRIVING. This thing is a nightmare and no one is willing to help. I will be going back today and I will demand that he take that out and START OVER.

Review about: Intoxalock Interlock Device.

I didn't like: Product and customer service, No customer service.

Review #744366 is a subjective opinion of a user.

1.0
Customer service
Product or Service Quality
Website
Price Affordability
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss It's messing up our truck and most of the time we have to miss time at work because we can only use my car. / Not specified
Preferred solution FIX IT OR TAKE IT OUT!

Had an Experience with Intoxalock?

Write a review

You May Also Like

Michigan Motorz - EVIDENCE DEMANDS A VERDICT Michigan Motorz "We do not agree with this customer and his unpleasant comments to our dear dealer Michigan Motors and as matter of fact he should be appreciated that we were able..." Read more 4l60e piece of trash.  Monster transmission Monster Transmission "So my husband bought a transmission this was our 2nd explained situation to monster transmission they took all the things into account for what he wanted and we paid the..." Read more Rockauto - Counterfeit parts or wrong parts Rockauto "It's being a terrible experience with the purchase of Monroe Struts from RockAuto. First there were wrong miss-matching parts in the boxes. Once informed, they quickly sent the correct parts...." Read more Chapman Bmw - "Certified" Pre-Owned vehicle scam Chapman Bmw "On November 27, 2015, one of the author’s friends went down to the Chapman BMW dealership to buy a used BMW 328 listed on the site. Kenneth Smith, a sales..." Read more Bonanza - No Sales with over 200 items Listed Bonanza "I decided to try Bonanza in May of 2017 because I have been with Ebay nearly 20 years and am sick of their nonsense. Well, all of my Ebay listing..." Read more Fidelity National Home Warranty - Emergencies don't exist with Fidelity.. They admitted to shortage of Technicians in Sacramento Fidelity National Home Warranty "VERY DISHONEST COMPANY. I had an emergency at my property because the first technician knew the drainage pipe was clogged on HVAC unit on a initial service call that he..." Read more Kroger Rewards pamplet inside store to get a VisA card SCAM Kroger "IT IS JUST A WAY TO GET YOU GET A VISA CARD.TRIED ONE LAST MONTH DIDNT WORK.gOT ANOTHER ONE DIDNT TAKE .25 OFF.tALK TO kROGER THEY SAID THEY HAVE NO..." Read more East Coast Concrete - Beware! East Coast Concrete "Beware! A company that you will soon see in the news for all the consumer complaints. Owner Josh is very personable and will tell you everything you want to hear...." Read more