I think that my representative did a great job. (Thanks Allie!) In this unpleasant predicament that I put myself in, finding information can be misleading, directing me to here and there from many sources and not all are to be trusted, either, due to Court obligations.
I first, felt like the web I weaved was a scary one indeed, leading me in all different directions, but not with Allie! She was very knowledgeable and knew everything she was responsible for! She told me when she didn't know something, but found out and returned the call to me with an answer or possible solution!
Awesome Customer Service! Exactly what this crazy situation needed!
Reason of review: Good customer service.