I spoke with Nick and every part of the call and setup process was simple and was handled great by him. He was friendly and understood what I am dealing with.
His way of answering the phone: "Hello, this is Nick, how can I help you get your license back today" is great. I felt like he was actually trying to help and cared. Not like the girl who got an attitude with me at their competitors shop. I wound up hanging up on her she was so rude.
I actually have to thank her now. I like the Intoxalock people. This whole situation sucks but they make it a little better. If you have to go through this, call Nick.
You still feel like a respected human being with these guys.
Product or Service Mentioned: Intoxalock Customer Care.
Reason of review: Good customer service.