Intoxalock Questions and Answers
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Violation 10 lockout
Had issues all morning with having to attempt several rolling retests to the point of my horn honking. Now it has a scroll message of Violation 10 lockout in 4 days. What caused this and what do I do to fix it?
If a get a new key (push to start) will new key work? Is key connected to device?
I need to get spare key…. I have keyless push to start… is that ok? Does intoxalock need to be aware or do anything?
I need a email so i can send you the DL 21 sc .so penndot need it
I will need a email from you so i can get it back to intoxalock so they can get it to penndot so i can do what i haveto do to get my license .I been work on this for week now .I got what i have to send so all i need is a email add thank you
I just had my very first fail. Will I be able to operate my vehicle in the morning?
I failed for the very first time. Will I be able to operate my vehicle in the morning? I had some wine and had forgotten about it.
I’ve had my Intoxalock for over 4 months and I’ve gotten this violation 4 times! This is ridiculous and I’m tired of paying 100 every time this happens!
I don’t drink or eat anything while driving and yet it still happens! This company sucks!
Calibration due daye
My calibration due date is 4/11 but my device says 11 hours which is midnight and no one is open Sunday. I have an appointment 4/11 at 8am just want to make sure I won’t get locked out before then. Thank you
How do I switch from mandatory use of the device to voluntary use of the device?
How do I switch from mandatory use of the device to voluntary use of the device? I have my 90 day no violation report and an appointment to have the device removed but want to continue to use it voluntarily. I know that’s a different process.
What does violation 5 mean
Got in my car pushed the button on the intoxalock and it said sync and started counting down then it beeps like twice I think and said violation 5 4 days to lockout
I received a violation 3
I was driving and my 2 random test I kept getting a blow harder messages. My attempts continued to be insufficient.
Until I finally blew a pass but passed the grace period. I have a cold and it’s just been difficult.
I passed all test the following day and have scheduled a reset. Do the powers that be look at this violation differently than a failed BAC
Violation 11 every few days in a lockout.
I replaced my battery and connections..had my car completely gone through at my local Honda dealership. Service center said it was a faulty unit bc there's no other reason.
I just got a new unit installed on Thursday and today (Sunday) I'm driving home and I get another lockout while driving. I now owe $480 in lockout fees and I'm not getting anywhere with this company. Help me please!!!
I've tried everything and can't afford to pay all that before my next calibration. So far since install I've had 11 lockouts for the same issue!!
What does viol 9 mean??????
I absolutely hate this device always a problem. I have had to have my car towed 4 different times now.I had in towed in last Thursday because after numerous attempts to start it it would not let me start it and calibration was di the next day.
I explained to my service center what was happening. All they did was the calibration: I picked my car up on. Monday after 45 minutes if attempting to start it finally started. While driving that same day had me do a rolling I could not get it to accept any blow to hard , not enough humming to late to soon any that could be thought of on a the machine it appeared.
And now it locked me out and has to be towed again. This is absolutely RIDICULOUS I am for equipment that does not work. Had to quit my job because of being late because you never know how long it will take to get a passing reading.
I am paying for something I barely drive because I can’t rely on the Intoxalock box to work and not because I was drinking. Some give answers why??
Why my car won’t start
Why does intoxalock device keep draining my battery. Giving me err 1 and err 2 I’m so frustrated with this thinking of going back to the other company if I can’t resolve this problem.
I keep getting a violation 40 because, for some reason, my vehicle’s electric system is failing
I was in an accident several months ago that messed up my trucks electrical system. I once again got a violation 40 because I think the battery isn’t charged to meet Intoxalock standards The crew at the Pasadena md Intoxalock location has been awesome at trying to help figure out the problem they have gone above and beyond to help!
The only fix will cost more than I can afford How do I document this so I don’t get fined? I’m not court ordered right now to have the device Thanks
How do I get my car started again
I was locked out yesterday evening on my to work and I got locked out I been trying to call but keep getting a recorded line
Order a calibration
I need to order a calibration for my vehicle but when I call your number it says the calibration is at my service center but it is in fact not and I’ve been waiting for two days for an answer and I have yet to get any response from any representative
What does ERR 2 mean and how the *** do i start my vehicle? This is ridiculous how am I supposed to do my own maintenance if I can’t trust it to start again. I did the maintenance report cuz I had to disconnect the battery and now it won’t work
My brand new battery died and got locked out. (Violation 40) Why do I have to pay 95$ for a lock out?
When I had my inter lock installed, I neeed a new battery. (190$.) Within 2 weeks my battery died and I charged it, but I could not start my car because the interlock stated my battery was only at 65%.
The battery cable was loose and I bought a new battery cable. Because the battery cable was changed out, I received a violation 40. Which cost me 95$ for the lock out. I tried to dispute these charges, but the company denied the dispute.
I believe this is unfair. What can I do?
What happens if you don't have the money on your due date because you just started a new job
My car is impounded, I need the interlock system removed before they sell at a auction
How can I change my email for my Intoxalock account?
I made a new Intoxalock account on the app but it keeps saying my credentials are invalid. How can I reset and make a new email and password?