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I have the Intoxalock installed in my 2014 Nissan rouge. It has completely drained my battery to the point my car dies everyday. The company first said it pulls energy to keep the device warm, however today the customer service rep refused to say the device used the...
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1.0
#1382931
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Intoxalock - Customer Service is Non Existent

What a horrible company to work with. I have had so many problems with my device. It has been reinstalled 4 times in 10 months. I wish I never used this company. The MA RMV gave me 5 other Companies to use. I selected the worse one.
#1381315
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They are a horrible company money seeking jerks !! Conveniently something went wrong with r unit at the end of the suspension and of course it went into lock out when no one drove the car and said the battery must have died the battery didnt die !!! So they can drain...
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1.0
I didn't like
  • Poor service
  • Lack of care
#1380789
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Intoxalock - Question about device

It says I blew a .025 and I haven’t drank or ate anything this morning yet
#1376351
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I got my device installed 2 weeks ago, my check engine light has been on since installation and I have had to jump my car every day since. My car is in great shape, just had a new battery installed and all of the sudden it can't hold a charge? I called the guy who...
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Anonymous
Jack

They misrepresent how much draw there is on your battery. They say it only draws a small amount-like a radio clock!-but that's also untrue since most radio clocks draw a very ...

1.0
I didn't like
  • Vehicle damage
  • Fee for clearing lock out
  • Representatives
#1372110
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Intoxalock - Dont!

*** poor customer service. Lied to Hung up on Got your card so charges what they want when they want. Never again (for me never anyway) but anyone else DONT DO IT! GET ANOTHER COMPANY. Hopefully ypu wont go thru the *** i have
#1371503
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Intoxalock - Jared - customer service-excellent

I called intoxalok a couple of times and was quoted different prices several times. I had given up on then until I spoke with Jared, a customer service agent with intoxalok. He was knowledgable and so very transparent and helpful! I appreciate your excellent service Jared - your compmay saved a customer after talking with you.
#1371439
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This company does not follow through on what they sell. They swear you didn't talk to them when you did. They swear they didn't say what they said. They swear you only had a week to pay that thing they told you was due in 30 days. They swear the computer did it when...
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#1371106
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Intoxalock - Horrible. Got jp

Horrible. Got up early on a Saturday morning for an 8 am install. Got there and the installer said intoxilock never scheme with them despite the fact I had an email confirming my appointment.
#1369427
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Had the service for less than 2 weeks then just decided that I would take the Ubers and ride with my wife into town for work. Called to cancel my service and got it uninstalled and was told I still owe a balance of $98 which I had sent in a $100 mail in rebate which...
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1.9
#1368005
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