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What Their Customers Are Saying ?

Intoxalock - WOW!! The Best when others failed me!

Intoxalock
WOW! What a difference in service between the first contractor I contacted by referral and Intoxalock! This 2nd DUI in 7 years has been a God-Send! I have totally changed my focus on my life. I had a 6-digit income, a custom home, 5 rental properties and was a Go-To authority in real estate because I told people what they needed to know to make good decisions on one of the most important decisions of their lives- and NOT what they wanted to hear... Read more

Intoxalock - Knowledgeable and professional

Intoxalock
Taylor was very professional, and made sure that all of my questions were answered, I was referred here by a friend, and now I will definitely continue the referrals from here. I felt like a human on the phone, and not a criminal. Thanks Taylor, and intoxalock for a great experience! Tiffany Lesh

Intoxalock - After plenty of research and calls

Intoxalock
After plenty of research and calls, I️ found intoxalock to be the best vendor for my unavoidable need. AJ was not only knowledgeable, but extremely helpful! This process is challenging to say the least, but AJ had me smiling throughout my customer service call. Despite efforts and Uber’s, I still ended up getting a second “residual BAC” that was over the limit. Understanding the challenges (being an outside sales rep) I️ was concerned how they... Read more
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Intoxalock - Changing car battery

I will be buying a battery and changing it myself today.
#1451283
Fully aware of the statistics of drunk driving. Fully aware and appreciative of the privledge of a restricted license I was given by the State of MI. The statistics of the ignition interlock helping people regain their license CANT be good. I commited my offenses in my...
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LuxuriousPanther
LuxuriousPanther

Intoxalock is a criminal...not you! It’s ALL about he money to them. Great thing is, it’s NOT mandatory in CO to have this device installed. I too had to cough up serious $ du...

#1447042
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Intoxalock - Writing my congressman

This operation is nothing but a scam. I realize that drunk driving takes lives. But when someone makes a mistake and has gone through so much to try to make it right , they have the right to be successful at it . This interlock not only KEEPS people from getting back on the road, it keeps people from making money, supporting their family and having a successful life. Even if you are NOT drinking and doing everything right it drains your battery , shows missed retests because of the low battery and you are not even aware until your license if REVOKED all over again. This is MORE of a crime than the one I commited by getting behind the wheel after drinking. I think it is IMMORAL what these interlock devices are doing to people.
#1447012
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Intoxalock - False Advertising

Hello! and to whom this may concern!! Please beware that this company is false advertising with free installation. They say the rebate comes in the box with the equipment to the installer and that is false. There is no rebate there is no free installation. They should get sued on a class action suit.
#1445605
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Intoxalock - No 24/7 Customer Service

I could not reach anybody for help regarding my interlock and my car not starting. It’s frustrating because I have to legally comply to keep my license yet the customer service line is a bust.
#1445224
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Intoxalock - Calibration

Need to calibration no answer when called
#1444623
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Intoxalock - Misleading

I have received an early release from the judge in Colorado which I have been received/sentenced for a DUI which I have felt great about it because the Intoxalock staff has told me that all they need is the court order to get the device remove. But today, they told me that the letter is not come from New Mexico judge, therefore no can do. I was like. Wtf! I didn't get my DUI in New Mexico. So, why the fk do I need to go through New Mexico? First, they gave me bs info which cause me time now emotional stress plus I have to pay to get this device remove. I m thinking of a law suit. Any one has any advice about getting this rolling?
#1444237
These people are horrific. My son- in-law had a device installed in August, and he's now on the third one in 4 months, and it's not working. The hand-device is on the third swap-out as well. They always blame the vehicle and battery. They don't have local service...
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I didn't like
  • Customer service is awful product is atrocious
#1442693
I had just had my intoxalock installed end of November and it has been nothing but trouble since but I dealt with most of it until this morning when I am just so angry I do not know what to do...…. CUSTOMER SERVICE IS A NIGHTMARE, ONCE IN A WHILE YOU DO GET A...
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I didn't like
  • Product sucks and customer service is worse
  • False readings
  • Please see my write up
#1442188
Anyone who works at Intoxalock should be *** ashamed of themselves. This thing, for one, killed one of my batteries and almost killed one thats less than a year old. Theyre very friendly when setting up with you on the fone but once youve signed the lease they do...
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#1441917