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Prepared to deal with the consequences of my actions I had my interlock device installed. At first when I got it and was still learning to use the device I had to blow til my face was bright red (hard as I could at times it would not even register) the installer never...
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#1190067
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1st time the car has been driven since the thing was placed on vehicle. My husband who is 70 and never drank in his life almost had a heart attaché as he had to constantly blow the hole time while we were headed to a Nashville hospital and almost got in a wreck. This...
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1.0
I didn't like
  • Almost caused a pile up on the interstate and was on hold 4 hr
#1187733
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Intoxalock - Severely pissed

Almost got ran over on interstate had to continue blowing and wouldn't register. On phone for 3 hours now taking my husband to hospital. Had a very bad experience
#1187678
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I've had so many issues with this company it's ridiculous to say the least. First big issue I had was that I had a appointment set up to get my intoxalock device set up. When I showed up the service center said they no longer were installing devices for them...didn't...
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1.0
#1186565
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I thought they were good until I went to have my account closed. My account ending date was the 7th and my state date was the 9th. I called 4 times to ask if I had to pay the $92 for 2 days and was told no all 4 times the 6th I received an email saying they were taking...
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#1184385
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Every time ive ever called it entails at least 45 minutes on hold. Thats if anyone even bothers to pick up the phone before you are so sick of waiting and hang up. I think thats the company policy honestly. If you dont answer they will go away. Total JOKE! I have sent...
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1.0
#1183858
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My initial installation was done incorrectly. I received a voice mail stating that my camera had been tampered with. Back to the installer, who by the way charged me $150.00 more than intoxalock had quoted me. On the road for 3 weeks: AA, Church and groceries. I never...
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2.7
I liked
  • Ease with setting up the account
I didn't like
  • Having to blow so hard is very difficult
#1183700
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I have had the device installed for LESS THAN TW0 WEEKS! I’ve already had two failed tests, both while driving. The first may have been my mistake from eating in the car—but i was not informed by the person who installed it that i had to be so careful of food, only...
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#1181906
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Ever since the device was installed in the vehicle, I've had nothing but problems with this company, its staff, and the poor/unreliable device installed. It would not turn on for a while when trying to start the vehicle. It constantly turns off and on without any one...
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1.0
#1181837
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Dear Lori, We apologize for the negative experiences you have had with our company. A supervisor has been notified and has reached out to you to resolve the issues mentioned. Thank you for your valuable feedback, it is appreciated. We hope the rest of your journey goes...
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1.0
#1176097
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