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My initial installation was done incorrectly. I received a voice mail stating that my camera had been tampered with. Back to the installer, who by the way charged me $150.00 more than intoxalock had quoted me. On the road for 3 weeks: AA, Church and groceries. I never...
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2.7
I liked
  • Ease with setting up the account
I didn't like
  • Having to blow so hard is very difficult
#1183700
Reply to reviews
Dear Kathleen Hohe, We apologize for the poor experiences you have had when contacting our company and the issues you have had with the batteries in your vehicle. A supervisor has been notified of your review and will be in contact with you. Thank you for your...
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1.5
#1129181
Reply to reviews
Dear Terri, We are so glad that one of our supervisors was able to help you. Thanks so much for updating your review. We appreciate your valuable feedback!
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#1071912
Reply to reviews

Resolved

Dear Mark, Thank you for taking the time to update your review and marking it as resolved. We are glad to hear that our supervisor was able to reach out to you and resolve the problem mentioned in your earlier review. Here at Intoxalock, we strive to provide the...
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#1026046
Reply to reviews
Dear Paul, Thank you for taking the time to update your review and provide us with further feedback. We are happy to hear one of our supervisors was able to resolve the problems mentioned in your original review. Thank you for choosing Intoxalock as your ignition...
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1.6
#1024594
Reply to reviews
Dear Paul, We are happy to hear this situation was able to be resolved in a manner that you are happy with. Thank you for taking the time to update your review and provide us with further feedback. Thank you for choosing Intoxalock as your ignition interlock provider.
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1.7
#1022223
Reply to reviews
Dear Vickie, We are happy to hear Chancy was able to resolve the issue you mentioned in your previous review. Thank you for taking the time to update your review and provide us with further feedback.
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2.6
#1013602
Reply to reviews
Dear William, We are sorry your recent experience with our billing has caused so many problems for you. A supervisor will be reaching out to you directly to resolve the situation mentioned in your review. If this supervisor is able to resolve the situation, we kindly...
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1.2
#1010255
Reply to reviews
Hi Ray, We apologize your experience with our product has been so unpleasant for you. We will be notifying a supervisor from our Customer Advocacy department about your current situation. This supervisor will be reaching out to you directly to help resolve the issues...
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1.6
#1005125
Reply to reviews
Hi Stacey, Thank you for your feedback and review. The examples that you provided on what you’ve experienced so far as an Intoxalock ignition interlock customer are not to the standard that we a team uphold ourselves to. For that we would like to apologize and will...
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3.2
#990309
Reply to reviews