Reply by Intoxalock Feb 16, 2016

We are sorry to hear about the problems you have had, Adam. We will have a supervisor look into your account and follow-up with you in the next 24-48 hours. We hope to get this resolved as soon as possible.
Author's
West Des Moines, Iowa
0 comments
100% full Resolved

Update by user Feb 26, 2016

Well, Intoxalock has still not called me!I cannot believe this company is still operational.

I have spoken to my attorney and we are looking at filing a class action lawsuit against them. He agrees that my car should not start with one reading and then five minutes later register a completely different reading that locks the device. Racketeering charges have been brought up.

Obviously it's not just me that is having issues as there are many others out their that have voiced their concerns on here as well!More to come!

Original review posted by user Feb 15, 2016

I have had nothing but problems with Intoxalock!!I have spent more time trying to right the wrongs they have committed against me!

This morning they took $276.00 out of my account! Their faulty equipment went into lock out mode twice in ONE week on me. I could start my car, then five mins. later when it was time to blow the readings went off the charts and all over the place.

I had to stop both times as my car was continuously honking. So embarrassing!! So I had to replace two units in one week at a cost of $90.00 per unit. I contacted them to try and come up with a solution that works for both of us.

No help!! All she would say is you are responsible for the reading regardless of the source.

REALLY!?!?!Horrible company and customer service!!

Review about: Intoxalock Interlock Device.

I liked: When paige sorter helped me with previous issues.

Review #790593 is a subjective opinion of a user.

1.0
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Billing Practices
Turnaround Time
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $200
Preferred solution Price reduction

Had an Experience with Intoxalock?

Submit review

You May Also Like

Intoxalock Ignition Interlock has faulty equipment providing false readings and costing consumer $$$ Intoxalock "I recently had an issue with my intoxalock device. This is the third time this has happend in 9 months. This situation allowed me to start my car and then..." Read more Ascaso coffee grinder. . . i-Steel no help from Tech Support Ascaso "I purchased a used Ascaso i-Steel coffee grinder. It was a steal for only $180.00. Whenever I buy something used be it a car or a coffee grinder I clean..." Read more Monster Transmission Transmission Review Monster Transmission "Transmission not as published on their website. A customer of mine came to me complaining of the transmission not shifting right. Then a no D4 or reverse. LESS THAN 1500..." Read more Etrailer - Review about Sportrack Semi Custom Roof Rack from Tacoma, Washington Etrailer "Iknow i got mine today my rack doesn't even fit! i followed instructions verywell because i wanna make sure before i drive my car with that thing on my roof..." Read more Centurylink - Poorest Customer "Service", Most Unreliable Internet Speeds Centurylink "Ever since I moved to a rural area, I have been experiencing daily disruptions of internet service. Come to find out, the entire community is having the same problem. Generally,..." Read more Lucky Brand Jeans Review Lucky Brand "Called lucky was told to send picturess. Sent pictures explained only wore them about 4 or5 times and they fell apart After two months and no response I reached back..." Read more Samsung Electronics - Don't buy a Samsung washer! Samsung Electronics "We have a top loading Samsung washer that was purchased about 5.5 yrs ago. In November 2016 we found that it was part of the recall for exploding parts. The..." Read more Green Dot Corporation - PayPal refunded money,gave me print showing they did . Green don't won't refund money Green Dot Corporation "Green dot says money wasn't refunded.refuse to allow me to speak to a live person..Green dot and it's employees are nothing more that common thieves.ill include as of PayPal mail..." Read more