I have to have the Intoxalock in my car for 6 months, I have had three lockouts in four months because of the device malfuctioning. The customer service is so rude and unproffesional.
I should have done my research before I chose them. There are so many complaints that relate to the problems I have had, I cannot be the only person who they think is having a problem. The thing is, since I chose to get a device they think it's your drunken fault for everything, they are not going to believe you one bit.
They will come up with any excuse as to why it is YOUR OWN, not their equipments fault, saying your battery is bad, alternator, ignition starter, yada yada, this company is ridiculous and will charge you for anything for more money other than the rental fee. There should be a lawsuit against this foul company.
Review about: Intoxalock Ignition Interlock Device.
Reason of review: Poor customer service.