Reply by Intoxalock

Not resolved
Thanks for taking the time to leave us this feedback, Christopher. We are sorry to hear about the frustrations that you have had and we would like to help resolve this issue in a timely manner. A member of our management team will be contacting you soon if they have not done so already. If you would like to contact us please call (888) 409-8712.
Customer service
Exchange, Refund and Cancellation Policy

If I could give them 0 or negative stars. They change the "rules" as it suits them.

They can do a remote reset on your device one month but the very next month the mysteriously cannot resulting in more fees. All because a state law allegedly changed some 6 months prior. When your time is up and you want it out they want to refused to do the removal until the state does a "4 month check" despite the fact that you didnt even need to have the device for 4 months.

They will rip you off every chance they can create! IF YOU DO BUSINESS WITH THEM YOU ARE AN ***!

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue as the author lost $500. The author is overall dissatisfied with Intoxalock. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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