Well from the start then sent me a faulty unit so I waited 4 hours at install shop. Second they charge a lockout fee of $75 dollars for their crappy machines false positives.
Their customer service belittles your inquiries and makes you feel like its all your fault. They love to just charge you first and ask questions later. If you have money to burn please sign up with them.
I have called numerous times telling them I have been sober 6 years and I don't like when a machine tells me I am intoxicated, and to add insult to injury they charge me for it. I will never recommend them to anyone.
Reason of review: Problems with payment.
Monetary Loss: $150.
Preferred solution: Price reduction.
I didn't like: Customer service, Long contract, Bs fees.